Resume
Every role below is drawn to scale — bar length is time served, and overlapping bars are roles that genuinely ran at once.
Feb 2016 – Oct 2019
University of San Francisco
Resolved a wide range of software and hardware issues, including memory failures, operating system errors, and general troubleshooting across various devices. Consistently recognized for outstanding customer support, maintaining a 99% satisfaction rating or higher based on client feedback.
Feb 2016 – Oct 2019
University of San Francisco
Managed Virtual Machine Software (VMWare). Configured and support routers, switches, firewalls. Monitored network health, bandwidth usage, and resolved connectivity issues. Maintained backups, disaster-recovery plans, and regularly test restore procedures.
Jan 2018 – Feb 2021
Shabu Club
Worked across front and back-of-house roles in a fast-paced restaurant environment. Delivered attentive customer service, managed reservations and seating flow, and assisted with food prep and kitchen operations. Gained strong teamwork, multitasking, and communication skills through hands-on service experience.
Feb 2016 – Oct 2019
University of San Francisco
Provided on-site technical support for faculty, staff, and students, resolving hardware, software, and network issues across campus. Installed and configured devices, performed system diagnostics, and maintained AV equipment in classrooms. Delivered timely, customer-focused service in a fast-paced academic environment.
Sept 2019 – Dec 2019
Bungalow Living
Supported data entry, cleanup, and validation tasks to help maintain accurate property and tenant records. Collaborated with the operations team to ensure data consistency across internal systems. Lead internet growth and support channels.
July 2020 – Oct 2021
Trilogy Ed.
Mentored cohorts of students through the MERN stack (MongoDB, Express.js, React, Node.js), guiding them through full-stack architecture, RESTful API design, and database schema modeling in a remote, project-based curriculum. Provided 1:1 and group code reviews, debugging support, and technical feedback on capstone projects, translating complex full-stack concepts into digestible guidance for learners at varying skill levels.
Mar 2021 – Sept 2023
Autodesk
Built custom API integrations connecting Marketo, Zapier, and Airtable, including webhook-driven data pipelines that automated lead scoring, campaign triggers, and cross-platform syncing, cutting manual processes by 30%. Developed Airtable-based statistical significance algorithms on survey data scraped from SurveyMonkey, enabling rigorous A/B testing on email and landing pages that lifted CTR 5–10% and form completions 15%.
April 2021 – May 2021
OUR Group
Built a full-stack web application using GatsbyJS, implementing lazy loading and performance optimizations to deliver fast, smooth page load times across the front-end. Collaborated closely with a UX designer to translate wireframes and design specs into responsive, production-ready components, aligning technical implementation with user experience goals.
Sept 2023 – Jan 2025
LoganRDJ LLC
Founded a brand strategy consultancy generating $100K+ in revenue through data-driven campaigns with partners including Taco Bell and AT&T. Advised clients on content and platform strategy, producing livestreamed content for audiences of 10,000+ concurrent viewers.
Mar 2026 – Present
AEG Presents
Designed and implemented the architecture of multi-display AV systems for festivals and concerts using VMIX, Blackmagic devices, and Stream Deck software, which streamlined setup and improved system reliability.
Education
Fullstack Development Coding Bootcamp
Feb 2020 – Oct 2021
Advertising, Computer Science
Aug 2015 – May 2019
Stack